Delete your Tandem account
A Tandem account exists only if you signed in with Google to sync between devices. You can delete it in the app, or ask us to.
In the app
- Open Tandem on your phone or PC.
- Go to Settings → Account & sync → Delete my account.
- Type DELETE to confirm, and choose whether to keep or remove the data on that device.
Your account and everything synced to it are deleted right away, and your other devices are signed out.
By email
If you no longer have the app, email support@tandemtasks.app from the email address of the Google account you signed in with, with the subject "Delete my Tandem account". We delete the account within 30 days and reply when it's done.
What's deleted
- Your account: your email address, Google account ID, and the name and picture Google provided.
- Everything synced to it: lists, sections, tasks, tags, memories, and your devices' sync records.
What isn't
- Data on your devices (chats, photos, settings, API keys): remove it with Settings → Data → Purge all data, or by uninstalling the app. On the PC, also delete the folder
%LOCALAPPDATA%\app.tandem.todo. - Reports of Juniper's replies: they aren't linked to your account, so they can't be found or deleted by account.
- What you sent to Anthropic or Google with your own API key: their policies apply. Photo uploads to your Anthropic account are deleted when their chat is deleted.
See also the privacy policy.